Privacy Policy

Effective October 12, 2026 · Last updated October 15, 2026

Day Light Restoration ("we," "us") is a mobile headlight restoration service in Spokane, Washington, operated by Gary Day, a sole proprietor doing business as Day Light Restoration. This policy explains what we collect through daylightrestoration.com, our forms, texts, calls, email and service visits, and how we use it. In short: we use your information to quote, schedule, perform and stand behind your restoration. We do not sell it.

1.Scope

This policy covers our website, our communications with you, and our service, payment and warranty records. It does not cover websites run by others, even when we link to them. Our Terms of Service also apply.

2.Information We Collect

• From you: name, mobile number, email, ZIP code, where the vehicle is parked, its year, make and model, photos and notes about it, whose vehicle it is, appointment details, add-ons you choose, and messages you send us by text, email or the chat window on our site, and recordings and transcripts of calls our virtual assistant answers.
• From the job: before-and-after photos, condition notes, the tier, price, date and result, and the vehicle's warranty record.
• Payments: handled by our payment processor. We do not store full card numbers.
• Automatically: basic technical data your browser sends when a page loads, such as IP address, browser, device, page and time. See Section 6.
• From others: a family member who requests a quote for your vehicle, our service providers confirming a payment or message, and review sites if you review us.

3.How We Use It

• to quote from your photos, schedule your visit, and restore your headlights;
• to take payment, keep service and warranty records, and handle warranty claims;
• to contact you about your quote, visit, payment and warranty, and to ask for a review;
• to send occasional offers, only if you agreed to receive them;
• for service history, quality assurance, and improvement of our internal diagnostic systems;
• to prevent fraud and meet legal, tax and accounting duties.

4.Calls and Text Messages

If you give us a phone number, we may call or text it about your request. Texts cover your quote, photo requests, appointment confirmations and reminders, payment, after-job photos and warranty, and a review request. Offers, such as same-visit pricing for another vehicle or a gift card, go only to people who agreed to receive offers.

Service texts and offer texts are separate choices on our forms. Neither box is pre-checked. If you text us first, we reply about your request. Texts may be sent by a person or by automated software, such as an appointment reminder or our AI virtual assistant. When we cannot pick up, our virtual assistant may answer your call. It asks before texting you; saying yes on the call is the same choice as checking the service-texts box on a form, and our first text confirms it. We do not place prerecorded or artificial-voice calls to you or send ringless voicemail.

Consent to receive texts is not a condition of purchase. You can get a quote and a restoration without texts by calling 509-992-1500 or emailing [email protected].

Opting out: reply STOP to any text, or tell us in your own words, by phone or by email. We honor opt-outs promptly, and within 10 business days at most. You get one final text confirming you are unsubscribed.

5.Consent Records

When you agree to texts, we record the form or call, date and time, the exact wording you agreed to, your number, your IP address, and any later opt-out. We keep this to prove permission, honor your choices, and resolve disputes.

6.Cookies and Analytics

Our website uses no advertising pixels. Our quote forms and chat window load from our customer messaging platform, which sets the cookies and similar storage they need to work, such as keeping a chat open, and may record how you reached our site, such as the page or ad you came from, so we know which ads bring in requests. The chat window uses Cloudflare Turnstile to block spam. Our site also stores one setting in your browser if you use the motion control in the footer. You can block cookies in your browser, though the forms and chat may not work. We will update this policy before adding any other analytics or advertising tools.

7.Photos of Your Vehicle

Vehicle photos may show a license plate, surroundings or people, and photo files can carry the time and place they were taken. We retain service photographs and vehicle-condition records for service history, warranty administration, quality assurance, and improvement of our internal diagnostic systems.

We may show before-and-after lens photos on our website, ads and social media. Before we do, we crop or blur plates, faces and anything showing where you live, and we strip the file's location data. Tell us anytime if you would rather we not use photos of your vehicle.

8.Children's Privacy

Our services are for adults. Our website is not directed to children under 13, and we do not knowingly collect their information. If you believe a child under 13 sent us information, contact us and we will delete it.

9.How We Disclose Information

We disclose personal information only to service providers that run parts of our business for us (website hosting, messaging and scheduling, payments, email, phone carriers); professional advisors such as an accountant or insurer; authorities when the law requires it; a buyer of our business, under this same policy; and anyone you ask us to share with, such as the new owner of your vehicle for the warranty. We do not sell your personal information.

10.Data Retention

We keep service, photo and warranty records while the vehicle's warranty runs and for a reasonable period after. We keep consent and opt-out records for at least four years, and payment records as tax law requires. Quote requests that never become a job are deleted or de-identified once they are no longer useful.

11.Data Security

We use reasonable safeguards and choose providers that do the same. No system is perfectly secure. If a breach affects your information, we will notify you as Washington law requires.

12.Your Privacy Rights

Wherever you live, you can ask us to show you, copy, correct or delete your information, to stop texts or calls, or to keep photos of your vehicle out of our marketing. We keep only what the law or your warranty requires. We may confirm your identity first, we respond within 45 days, and we never treat you differently for asking.

13.State-Specific Disclosures

We serve Spokane and nearby Washington communities, and we offer the rights above to everyone. Washington law limits commercial texts to Washington residents, so we send offers only to people who clearly agreed to them. If your state gives you rights not described here, contact us and we will respond as that law requires.

14.Text Message Program Disclosures

Day Light Restoration texts cover your quote, appointment, payment, warranty and a review request, plus occasional offers if you agreed to them.

• message frequency may vary
• message and data rates may apply
• consent is not a condition of purchase
• reply STOP to opt out
• reply HELP for help, or call 509-992-1500
• wireless carriers are not liable for delayed or undelivered messages

We may use third-party messaging platforms to operate these programs.

15.Automation and AI

We use automation for routine texts like reminders. Our virtual assistant is an AI that answers calls we miss, texts and web chats. It says it is automated, answers from our published information, and passes anything it cannot answer to a person. We may use software, including AI-assisted tools, to organize photos, draft replies and help assess lens condition. A person reviews every quote before it is sent. We do not use automated tools to make decisions with legal or similarly significant effects on you.

16.Third-Party Links

Our site and messages may link to review sites, maps, calendars and payment pages run by others. Their privacy policies apply there.

17.Changes to This Policy

When we update this policy, we change the date at the top. If a change materially affects information we already hold, we will tell you by text or email first.

18.Contact Us